Our long experience at your service
Increasing your productivity while reducing your healthcare costs
More than 50% of American adults suffer from at least one chronic condition (e.g. hypertension or diabetes). 25% even have 2 or more. As a consequence medical costs grow steadily (PwC’s Health Research Institute projects a 6 percent medical cost trend this year, consistent with the 5.5-7 percent range of the previous five years. Roughly a fifth of big companies continue to see annual cost increases of more than 10 percent, according to Mercer, a benefits consultant). The situation will soon be unsustainable for most employers, see ref. 1.
More and more of them are forced to roll out high deductible health plans, which results in employees having to pay always more out-of-pocket. Employees are therefore left with less frequent consultations, worsening health and decreased satisfaction about their benefits. Also, most employees don’t fully understand the maze of the American healthcare system. Managing their problem takes time, concentration and efforts away from your company. Employees can also become easy targets for many players. Insurance denials, overtreatment, errors in billing are common problems faced by them. HR teams are often overwhelmed by the management of employees’ health issues, too and by doing so they might even be confronted to HIPAA confidentiality regulation infringements. All these problems are a risk for your productivity and your healthcare costs.
Our patient advocacy is THE solution to improve medical outcomes, create significant savings and increase employee satisfaction. Good medicine is not necessarily expensive! We achieve important results by improving efficiency, fighting avoidable costs like prescription of lab tests or treatments that wouldn’t bring an advantage to the patient, utilization of ER and hospital stays if they are avoidable. At the same time, we improve medical outcomes and patient experience by focusing on treatments that are really necessary, while sending your employees to the best physicians in their network. We also take care of insurance coverage denials and excessive billing.
We take the burden of healthcare away from your employees and your HR department! We guide them through the confusion of the US healthcare system so they can stay focused on their jobs. With us, your employees will save out-of-pocket expenses and you will save even more. Research shows that patient advocacy can save employers like you millions
Advantages for your company
Reduce your healthcare costs, increase your team productivity & create more loyalty! When was the last time one of your employees lost half a day trying to resolve a billing error, getting his medical record sent or scheduling a consultation with a specialist in a reasonable timeframe? There is no need to tell you that this doesn’t help the concentration on the job or the productivity of your teams. We allow them to focus on their job. We take care of all their medical issues while reducing their stress, which is known as one of the highest risks to create additional costs for the employer.
Reduce modifiable health risk factors linked to more than 20% of employer-employee health care costs. Preventing and identifying depression, high blood sugar, high blood pressure, obesity, smoking, physical inactivity & high stress is key to prevent major costs & sick leaves, while at the same time keeping your employees in better health and decreasing absenteeism.
For you we fight with energy and appeal for unfair coverage denials. We also control bills and identify billing errors from providers (hospitals or physicians), reducing therefore costs for both the employer and the employees.
Advantages for your HR Department
We free your HR department from time-consuming efforts in a domain that is not their core activity. Do you sometimes feel that your HR staff is overwhelmed with employee health issues? We want to let them focus on what is key and what they know best: HR, not healthcare. If employees don’t understand their healthcare plan, they can call us, not your HR staff. They will get our specialized advice. We have over 25 years of experience of healthcare and our Founder and Manager, Dr. de Buren brings a sound knowledge of good, efficient and well-targeted medicine. We provide an optimized benefits administration because our core business is healthcare and we only do this. More than this, we act as a unique point of contact for all matters related to healthcare.
We help you keep your employees and attract the best ones: your turnover rate will decrease. Reaching this goal is a long and complex process that needs to be managed by specialists. In order to show your employees that you care about their health and the one of their relatives, we perform regular internal information about the different benefits offered. Many employees are often not aware of them, forget them or do not use them. To increase their participation is a key to the success of a patient advocacy program. They have to feel that their employer (and especially their HR department) care about them and set them in contact with professionals, who can help them quickly, efficiently and with a core priority at heart: the patient’s interest first
Advantage for your employees
Your employees will have direct access to our experts by calling only ONE single number for a one-on-one support with a compassionate person able to focus on their problems and bring solutions. Our patient advocates will empower your employees in the difficult maze of the US healthcare system and will make them able to better utilize their benefits. We are improving employees psychology by saving them time, worry and money.
Improving medical outcomes: we coordinate the care of your employees but also of their families. We provide:
- informed decision making by requesting a second opinion from experts working in the best hospitals in the US. If some of them are in a distant city we, telemedicine (consultation on a screen) is also offered
- chronic disease management and hospital monitoring
- a strict screening of the tests and treatments proposed, which helps us to decrease the duplication of tests & medical errors
- efficient utilization of healthcare systems
Reducing stress: studies show that stress is one of the top 10 contributors to chronic diseases such as diabetes and heart disease. We work with your employees on improving their health by :
- reducing their stress,
- educating them on healthcare issues
- improving healthy behaviors
Helping on the administrative and financial sides: we assist your employees with insurance and claims issues as well as with billing problems. Up to 80% of medical bills have errors. We control them and get them corrected. By using our services employees’ confidentiality is guaranteed (respect of HIPAA regulation).
5 good reasons why your employees need patient advocates
- Patients typically keep in mind 10% of what a physician tells them during a consultation, even though it might be life-saving instructions:we prepare your employees and help them make the most of every contact with their physician. We teach them how to get and keep this vital information.
- Less than half of prescriptions are taken as directed causing 10% of all hospital admissions: we translate the explanations of the employees’ physician (often given with hard to understand medical words), prepare and train your employees to make the most of their (usually short) physician consultation. If needed, we search for alternative treatments. We also set easy reminders so that they don’t forget to take their pills.
- Up to 18% of hospital admissions may result in harm as a consequence of procedure, medication, hospital-acquired infections, diagnostic procedures and falls: we help your employees avoid hospital stays when possible, help them keep notes of decisions and provide a second opinion service in order to avoid overtreatment. We provide them with checklists to ensure that everybody in the medical team has the same level of information and we help with the team coordination.
- We are a patient advocacy company founded and managed by a medical doctor: patient’s interest first is what guides our everyday action
- Many of your employees already suffer from a chronic condition (like 50% of American adults): it is a time-bomb for the employers that needs to be addressed now
The value of our service
Gain time, money and employee satisfaction with us!
With DeBuren Group patient advocacy services
Employees health: we know and work with honor rolls hospitals and world-class physicians in the USA selected by medical criteria only
Productivity: employees having health problems call us and we take care of everything
Increase in Premium Costs: heavily reduced (up to 10 times)
Employee health: improved allowing less absenteeism
Increased employee loyalty and reduced turnover
HR department: efficient and focused
Without our patient advocacy services
Employees health: Doctors & hospitals selected mainly by chance, web search or family/friend referrals, not based on medical criteria
Productivity: employees spending hours during working time to get coverage/appointment/error-free bills/reimbursement
Healthcare costs: increasing out of your control (up to 10% per year)
Employees health: not improving
Important turnover due to average benefits/benefits utilization
HR department: overwhelmed
We help you boost it
Honor roll hospitals identified by a Medical Doctor
We take care of your employees from A to Z