Helping individuals

Making healthcare simple for you

Satisfied individual patients

Years of experience in healthcare

Finding you world-class physicians & hospitals

Fighting to make your insurance pay

Reducing your medical bills

Did you know that the 3rd leading cause of death in the U.S. is medical error?

A staggering 250,000 Americans die each year from preventable occurrences. The numbers are sad but true. As patient advocates, we make your health and well-being the number one priority through a wide range of services, beyond just helping you find the right doctor for your needs.

Navigating the U.S. healthcare system isn’t easy. As patient advocates, we’re here to help you and guide you through it.

After working with over 2000 patients, we’re all too familiar with the system’s flaws and the life-disrupting impacts it can have on you and your family.

We Help You with Physicians & Hospitals

If you’re wondering how we work to get you the best treatment possible, the answer is in our process. This reduces the risk of preventable negative events, overtreatment and the all-too-common occurrence of being administered (and charged for) unnecessary tests.

Here’s how we do it:
1 – We gather all of your medical files, preventing duplicate tests and unnecessary treatments
2 – We help you choose the right physician based on your medical history and your current condition according to medical criteria
3 – We help you get a second opinion (sometimes in honor roll hospitals or by telemedicine)
4 – We help coordinate your care between different specialists and hospitals
5 – We help you interact with your physician, ensuring everything he or she says and prescribes is clearly understood by you (and that no alternative could offer a better or more affordable outcome)
6 – We help you make difficult medical decisions by finding out the chances of success of every alternative and we coordinate the treatment between the different physicians, nurses and other medical professionals involved to prevent miscommunication

We Help with Insurance Issues & Billing Errors

Unfortunately, insurance issues and billing errors are extremely common.

We fight for your rights. We provide you with good insurance plans, we dispute and even appeal insurance issues (especially in the case of coverage denials) and make sure payments are sent to you on time and according to the benefits you’re entitled to.

We also provide bill controls & bill negotiations. Since we know the laws and we know what to say to providers, we can fight for you to get an error-free bill. In many cases, we can even work with hospitals and physicians to reduce your bill.

Conflict Prevention and Resolution

Conflicts in healthcare often lead to high costs plus long and painful lawsuits with questionable outcomes.

We specialize in conflict resolution between physicians and patients to save you time (and money) and find quick solutions that can avoid further problems. We do this with physicians, hospitals and also with members of your own family, if necessary. We are here for you.

Practical Advice

We empower you with whatever knowledge and resources you need to build your confidence and to improve your understanding of the complicated U.S. healthcare system.

Services for Expats & Medical Tourism to USA

If you’re an expatriate in the US, we can help you get connected to the best physicians available, no matter where you are in the country.

Finding great healthcare in the U.S. is easier said than done. Fortunately, we’ve been organizing treatments for patients coming from abroad for years and currently have 1 to 2 patients every day of the year flying to a physician we’ve recommended.

We also understand the added element of having to seek treatment from a doctor in a culture other than your own (even if you have adapted to the American culture). With years of experience and thousands of patients accompanied, we will find you the hospital and physician best adapted to your condition among the best honor roll facilities nationwide.

5 good reasons why your employees need patient advocates

Patients typically keep in mind 10% of what a physician tells them during a consultation, even though it might be life-saving instructions:we prepare your employees and help them make the most of every contact with their physician. We teach them how to get and keep this vital information.
Less than half of prescriptions are taken as directed causing 10% of all hospital admissions: we translate the explanations of the employees’ physician (often given with hard to understand medical words), prepare and train your employees to make the most of their (usually short) physician consultation. If needed, we search for alternative treatments. We also set easy reminders so that they don’t forget to take their pills.
Up to 18% of hospital admissions may result in harm as a consequence of procedure, medication, hospital-acquired infections, diagnostic procedures and falls: we help your employees avoid hospital stays when possible, help them keep notes of decisions and provide a second opinion service in order to avoid overtreatment. We provide them with checklists to ensure that everybody in the medical team has the same level of information and we help with the team coordination.
We are a patient advocacy company founded and managed by a medical doctor: patient’s interest first is what guides our everyday action
Many of your employees already suffer from a chronic condition (like 50% of American adults): it is a time-bomb for the employers that needs to be addressed now

What Do You Get from Working with Us?

We are a team dedicated to keeping insurance companies, physicians and hospitals from:
1. Wasting your precious time
2. Making you spend money you don’t have to
3. Causing injury to your health due to negligence or miscommunication

With DeBuren Group patient advocacy services

World-class doctors & hospitals – we work with honor roll hospitals and top-tier physicians in the US selected by medical criteria only

Decades of experience in healthcare correcting providers, insurance and billing department mistakes as our daily business

Peace of mind – call us in case of health problems and we take care of everything

Let us help you fight high costs and overcharges

Intercultural support if you are not familiar with the US healthcare system

Without our patient advocacy services

Your doctor & hospital will be selected by chance or reviews by patients (based on non-medical criteria) or family/friend referrals

Little to no experience in healthcare means it will be difficult to counter providers, insurance and billing department mistakes effectively

Major stress since you’ll be left on your own with potentially life-changing medical events with few solutions

Overwhelming costs and risk of personal bankruptcy

Cultural shock if you are not familiar with the US healthcare system

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MEDICAL QUALITY

Honor roll hospitals identified by a Medical Doctor

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MEDICAL SAFETY

We are cautious and always go the safe way

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SERVICE

We take care of you from A to Z